It doesn't sound like this prospect is in real need of your product or service. They're just collecting your information and expertise. Hey, wait a minute!! That's what we call "unpaid consulting"!
Do you really want to supply information and expertise without getting paid? Find out why they need the information, what the urgency is (if any), and how committed they are to fixing the problem. If you can't get answers to these questions, you don't give your information or expertise. It doesn't make sense. You only provide information to prospects and clients who are truly ready to buy.
Are You Ready?